Mar 03, 2024  
2023-2024 Official General Catalog 
    
2023-2024 Official General Catalog

CST 117 - Problem Solving & Communication Tools


An introduction to tools for problem solving, decision making and communications.  This course presents several soft skill tools.  Topics include:  problem solving techniques, report creation, effective email and memo creation, formal and informal communication tools, team building and working in groups, and formal presentation preparation.

Credits: 3
Hours
2 Class Hours, 2 Laboratory Hours
Course Profile
Learning Outcomes of the Course:

Upon successful completion of this course the student will be able to:

  1. Solve both technical and non-technical problems using top down problem-solving techniques.
  2. Use decision tools to solve both technical and non-technical problems verbally and in writing.
  3. Evaluate and describe situational problems both verbally and in writing.
  4. Use email and memos to communicate effectively.
  5. Create and deliver orally a professional presentation.