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Apr 29, 2024
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2022-2023 Official General Catalog [Archived Catalog]
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CST 117 - Problem Solving & Communication Tools
An introduction to tools for problem solving, decision making and communications. This course presents several soft skill tools. Topics include: problem solving techniques, report creation, effective email and memo creation, formal and informal communication tools, team building and working in groups, and formal presentation preparation.
Credits: 3
Hours
2 Class Hours, 2 Laboratory Hours
Course Profile
Learning Outcomes of the Course:
Upon successful completion of this course the student will be able to:
- Solve both technical and non-technical problems using top down problem-solving techniques.
- Use decision tools to solve both technical and non-technical problems verbally and in writing.
- Evaluate and describe situational problems both verbally and in writing.
- Use email and memos to communicate effectively.
- Create and deliver orally a professional presentation.
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