Office Technologies: Certificate

Certificate

CIP CODE: 52.0401

​HEGIS CODE: 5005.00

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Mission

The mission of the Office Technology Certificate program is to prepare students for administrative and office support roles in business operations, customer service, project coordination, marketing and social media support, and organizational management. Students build a strong foundation in business technology, digital productivity tools, document management, data organization, and collaborative workplace systems. The program emphasizes applied learning and the development of essential workplace competencies needed to succeed in today’s technology-driven office environments.

Program Learning Outcomes

1. Communicate effectively in business settings using communication technologies.
2. Collaborate in a project environment utilizing teamwork skills such as creative problem solving, conflict resolution, and diversity awareness.
3. Utilize technology to acquire, process and manage information for effective decision making.
4. Demonstrate mastery of discipline-specific skills in office technology including the use of office applications to solve business problems and support business processes.
5. Use artificial intelligence tools to create and refine business documents, organize information, support routine office tasks, and enhance productivity while demonstrating ethical and responsible use of AI.

Program Contact

Denise Wells, Chairperson
Office: Business Building, Room 107
Telephone: +1 (607) 778-5355
E-mail: wellsdk@sunybroome.edu

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The Office Technologies Certificate program prepares students for administrative and office support roles in business operations, customer service, project coordination, marketing and social media support, and organizational management. Students develop a strong foundation in business technology, digital productivity tools, document management, data organization, and collaborative workplace systems. The program follows a structured Pathways curriculum designed to support students who are entering the workforce, advancing in their current roles, or retooling for new career opportunities.

The 30 credits earned in the certificate apply directly toward the Business Information Management, AAS degree.

Sequence of Courses

This model is a one-year course schedule for students pursuing full-time study. Schedules will be redesigned for those requiring preparatory courses or those deciding to pursue part-time study.