BIT 280 W - Office Administration
This course is designed to help students understand the modern administrative practices of office management. Emphasis is placed on planning and organizing office operations, leadership and human relations in the office; familiarization with the budget process, and controlling office operations, including office systems, work measurement, and standards; managing travel arrangements. Decision-making skills are developed through problem analysis techniques.
3 Class Hours
Learning Outcomes of the Course:
Upon successful completion of this course the student will be able to:
1. Apply basic concepts in administrative office management, including understanding traditional office management practices; basic management principles/leadership, motivation, and problem-solving skills; managing office systems and envrionmental/health-related issues.
2. Discuss the concepts of managing a diverse workforce, including recruiting, supervising, training, appraising and promoting personnel; analyzing office jobs, salaries, benefits, workplace issues, ethics and business etiquette.
3. Identify the role of various administrative services, including managing office space, ergonomics, office automation, and telecommunications.
4. Describe the function of administrative office systems, office productivity, and budgeting.
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