May 25, 2020  
2016-2017 Official General Catalog 
2016-2017 Official General Catalog [Archived Catalog]

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BHM 230 - Front Office Operations Management

A study of the importance of guest service, communications with one front office and other departments, reservation systems, registration techniques, and safety and security.  Accounting and night audit, reports and yield management will also be covered.  A computerized front office simulation will be used in this class.

Prerequisite- Corequisite
Prerequisite:  HOS 101 Introductions for Hospitality Freshmen, HOS 115 Hospitality Marketing and Promotions, BUS 108 Accounting for a Service Business, BIT 206 IT for Service Industries

Credits: 3
3 Class Hours

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