Apr 18, 2019
MDA 206 - Medical Office Management
This course provides the Medical Assisting and Medical Administrative Skills Certificate student with the knowledge and skills necessary to perform administrative procedures to effectively prepare them to work within the ambulatory care setting. Students will learn how to create, organize, file, store, and maintain medical records, within guidelines of the law; establish and maintain appointment schedules; complete inventories and routine office maintenance, and order supplies. This course will provide students with the skills to interact with third-party payers, navigate the varied requirements of managed care, perform diagnostic and procedural coding, and verify eligibility for service. Simulated exercises throughout the course will provide students with the skills necessary to work within practice management and electronic management record systems.
Prerequisites: MDA 102 Medical Assisting Science, MDA 104 Keyboarding and Medical Word Processing, or with Chair permission.
3 Class Hours, 2 Laboratory Hours
For Medical Assisting students only
Learning Outcomes of the Course:
Upon successful completion of this course the student will be able to:
- Create, organize, file, store, and maintain patient medical records, while protecting the integrity of the record, applying HIPAA rules, and demonstrating sensitivity to the Patient's Bill of Rights.
- Demonstrate professional telephone techniques and record messages accurately.
- Establish and maintain appointment schedules and demonstrate ability to schedule patient appointments.
- Demonstrate ability to utilize practice management software and electronic health record systems.
- Describe and perform coding procedures, while utilizing medical necessity guidelines.
- Identify third-party plans and perform managed care requirements.
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