BIT 270 W - Personal and Professional Development
A course designed to complement the hard/technical skills information technology students possess. Focus on soft skills; topics include: defining personal direction, discovering personal and professional strengths, setting and achieving goals, handling stress and anger, understanding self-esteem, handling criticism, becoming a positive thinker, and taking appropriate control of personal and professional situations, disciplining thinking, learning to think critically, understanding the power of motivation, overcoming the fear of failure, defining and visualizing success, managing resources (time and money), and communicating assertively with all individuals.
3 Class Hours
Learning Outcomes of the Course:
Upon successful completion of this course the student will be able to:
1. Identify and set personal professional goals.
2. Demonstrate knowledge of effective time management techniques.
3. Demonstrate knowledge of communication styles and assertiveness techniques.
4. Project a positive self-image.
5. Develop an understanding of the role self-esteem plays in personal and professional success.
6. Demonstrate knowledge of effective non-verbal communication.
7. Work at the maintenance of good relationships at work through application of techniques presented.
8. Develop an understanding of cultural diversity and ethics and their impact on the workplace.
9. Recognize the part that a good attitude plays in preparing for, obtaining, maintaining, and advancing in your chosen career field.
10. Apply the rules of Business Etiquette and Protocol to workplace situations.
11. Discover ways to project a professional image through their dress and work space.
12. Plan and organize meetings that work.
13. Plan a business event.
14. Place an emphasis on customer service.
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